FAQ

Quick answers. If yours isn't here, email support@grandmathreads.com — a real person replies.

ABOUT

What is Grandma Threads?
An independent graphic tee brand for grandmothers. Our designs celebrate who she is — her humor, her style, her people — not just her age.

Are the designs original?
Yes. Every design is created for Grandma Threads.

Is this for gifting, or can she shop for herself?
Both. Plenty of grandmas pick their own. Plenty of families pick one for her. Either way, it's hers.

SHIPPING

Do you offer free shipping?
Yes — U.S. orders over $75 ship free. Under $75, shipping is a flat $4.95.

How long until my order ships?
Every tee is printed to order. Please allow 4–8 business days for printing, then 2–5 business days for USPS delivery.

Can I ship it directly to her?
Yes. Enter her address at checkout. You'll get the tracking email; she'll get the tee.

Do you ship outside the U.S.?
Not yet — U.S. only for now.

How can I track my order?
You'll get a tracking email the moment it ships.

SIZING & FIT

How do the shirts fit?
True to size, classic unisex fit. Not sure? Size up for a relaxed look. See the size chart on every product page.

Which size should I get for her?
If she usually wears a women's M, a unisex S–M works for most. When in doubt, go one up — a comfortable tee gets worn; a snug one stays in the drawer.

What are the shirts made of?
Fabric details are listed on each product page.

ORDERS & RETURNS

Can I cancel or change my order?
Email us within 12 hours — before printing starts — and we'll take care of it.

What's your return policy?
You have 30 days after delivery to reach out. Items should be unworn and unwashed unless they arrived damaged or incorrect. Full details in our Refund Policy.

What if it arrives damaged or wrong?
Email your order number and a photo. We'll make it right.

How should I wash it?
Cold water, inside out. Tumble dry low. Don't iron directly on the print.

CONTACT

How do I reach you?
support@grandmathreads.com — include your order number if you have one. A real person replies, usually within one business day.